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Forum Discussion
Ports Closing Randomly on newly installed Nighthawk
Recently installed a new Nighthawk CAX30 Running as a front end to a Windows 10 Web and Mail Server Appropriate ports are opened on the server and on the Nighthawk Everything works fine, until it ...
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Are you using any Port Forward configurations or just plain automatic uPnP.
Thanks for the prompt response.
NetGear support has confirmed I am running the most recent updates.
Cable Information Hardware Version V1.01 Firmware Version V2.2.2.2 Cable Firmware Version V1.04.10 Note this is a Static IP
There are no events in the Event Log triggered when the system shuts the ports down.
Dave
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerThere will be more information on these pages.