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Forum Discussion
saqer
Jul 12, 2022Aspirant
Possible hardware malfunction with cm1100
Power went out briefly and came back on this morning. Internet did not kick back on. Check router and it’s only displaying 2 Amber LED’s (LAN). Power button and all other LED’s are off. I attempted to...
- Jul 12, 2022
I would guess so. Modem seems non recoverable.
Will need to be replaced I guess.
saqer
Jul 12, 2022Aspirant
I am unable to get to log into the router console and view the connection status page either by directly connecting the cable into my laptop from the router or accessing the page through Wifi. I attempted to power it off for a couple of minutes. All I see are these two ember LED’s even with the modem being powered on.
FURRYe38
Jul 12, 2022Guru - Experienced User
That's with nothing connected to the modem and no ISP coax connected?
Press the reset button in back for 10 seconds then release...
Might try a different power supply with same volts and amps if you can.