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Forum Discussion
winthwe03
Jan 24, 2022Aspirant
Power flashing green, and others flashing orange
I woke up today and I am having the same exact probelm reported below. Previous Problem Link Are there any solutions for this issue? I have contacted support and sent provate messages to moderato...
winthwe03
Jan 24, 2022Aspirant
I bought this modem in December of 2021. It was all good but today it's power was glashing green, Uplink, downlink and internet icons were flashing oragne, and ethernet was solid orange.
Here's a video showing the lights flashing (this is not my video, but my router is behaving exactly the same way). https://www.youtube.com/watch?v=rLdvgEQA7R4
I called Xfinity and they are unable to detect it from their end. I have restarted it multiple times, unscrewed the coaxle cable and re-screwed it multiple times.
I have also tried a different power adaptors with the same voltage and waatage but with no luck.
I cannot acces the modem connectivity page. It will not detect that it is power one.
Please don't tell me i need to replace this one this early.
plemans
Jan 25, 2022Guru - Experienced User
If you have the coax cable disconnected from the modem and you power off the modem for a couple minutes and then boot it back up, does it do the same thing? or what happens for its startup sequence?