NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

grayfam5's avatar
grayfam5
Follower
Oct 07, 2021

power led never comes on however all other leds do netgear nighthawk c7800

power led never comes on however all other leds do netgear nighthawk c7800
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 07, 2021

Check the power adapter for the modem. Un plug for a minute or two. Try a different power adapter. 

Does the modem seem to be working? 

 

Try a factory reset by pressing the reset button for 10 seconds then release. Do this with the ISP Coax line removed. Does the power LED turn on then?