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Forum Discussion
Camrich22
Mar 16, 2024Aspirant
Power outage caused loss of internet, now it says my security answers are not right...but they are?
Power outage caused loss of internet, now it says my security answers are not right...but they are?
Camrich22
Mar 17, 2024Aspirant
I try to sign on and they ask for the serial #, and I put it in and it says that's not the right number. (10 times) But it is the only device I have hooked to my computer. Also, like I said, it won't accept my security answers.
plemans
Mar 17, 2024Guru - Experienced User
have you tried a factory reset?
If you reset it, the default password should either be password or on the bottom of it.
we still don't know what device you have