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Forum Discussion
Priority devices on AC1900 (model C7100V) with Xfinity in response to COVID-19
I have an AC1900 (model C7100V) that I use with Comcast Xfinity. Given the switch to more telecommuting and remote learning with COVID-19 using Microsoft Teams and other tools for voice, video, and ...
Only splitter was replaced by Comcast when installing and they put in an amplifier. Works fine most of the time with decent performance, but every three or four weeks CMTS and modem get out of sync and requires reboot (often multiple times) of the Nighthawk.
amplifiers are great at causing issues. Either because they add to much power, filter out the upstream, or inject interference.
do you NEED the amplifier is the question.
Take a screen snip of themodem connections page before and after the amplifier.
Also, if you need the amplifier to boost for watching tv, put a single splitter where the coax enters the home. send one leg to the modem and the other to the ampifier and then feed the rest of the house off that one. If you can possible avoid it, you don't want the amplifier in line to the modem.
Very good advice. Not physically at house now but will look at positioning of amplifiers and splitters. Thanks.