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Forum Discussion

DennisM23's avatar
DennisM23
Aspirant
Oct 19, 2015

Problems connecting to comcast

So I recently got a problem with my Netgear CG3000Dv2 N450 Router. I've had the router for over 3 months now and haven't had a problem with it until 3 days ago. The router works and all the lights ar...
Troubleshooting
DennisM23's avatar
DennisM23
Aspirant
Oct 20, 2015

Wired connection doesn't work either.

vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Oct 22, 2015

1. Clear your browser cache

2. Activate the router one time and see if re-appears.

3. Call comcast and provide the MAC to make sure MAC is actually on your account and you dont have 2 modems online with same account.