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Forum Discussion

petimons's avatar
petimons
Follower
Aug 24, 2015

Problems with Facebook, Instagram, and snapchat

I am currently having problems with Facebook, Instagram, and Snapchat loading pictures on both 2.4Ghz and 5Ghz channels of my Netgear C6300. My ISP is TWC and am running v1.02.19. Tried changing channels on 2.4Ghz channel, with negative results. I can use my in-laws Linksys N router which is also TWC without any problems. I did change to Google's DNS again with negative results. Any suggestions would be appreciated.

Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Aug 25, 2015

    Hello petimons

     

    Have you tried doing a factory reset on the C3600 could be some bad settings stuck in the router causing this to happen. Let me know if that works.

     

    DarrenM