NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ajxmz's avatar
ajxmz
Aspirant
Nov 15, 2019

Problems with my wifi speed

So i have a netgear router idk what model but the download speed is alot slower than upload and im talking about speed as slow as 3mbps for download it used to hit about 30 to 40 mbps
plemans's avatar
plemans
Guru - Experienced User
Nov 15, 2019

This doesn't help us at all.

You posted in the mobile routers/hotspots forum about a router that you don't know what it is. How would we know? 

How are we supposed to know if its an expected speed, a problem, or just a settings problem if: A. We don't know what it is either. B. Don't know if its a router, mobile device, wireless adapter even.  

If you'd like help, you need to help us out a little.

1. What model is this? Firmware on it?

2. If its a router. What modem are you using?

3. What speeds are you paying for (if its a router)

4. What are you testing with? This is a big one as you can have the fastest router in the world but if you're using an old iphone2, its going to be slow.