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Forum Discussion
golemsena
Feb 28, 2022Follower
Question regarding Netgear Nighthawk Modem/Router combo with Spectrum service
Hello all! First post and I'm quite perplexed about a situation that has happened to me. I recently bought a house and had to frantically set up internet so that I might still be able to work fro...
FURRYe38
Mar 05, 2022Guru - Experienced User
Any progress on this?
golemsena wrote:
Hello all!
First post and I'm quite perplexed about a situation that has happened to me.
I recently bought a house and had to frantically set up internet so that I might still be able to work from home rather than going into the office. However, my Nighthawk AC1750 WiFi Modem/Router (C6300v2) cannot have it's firmware changed/updated to the Spectrum approved firmware version (current firmware V1.03.04) V1.02.09 through NetGear OR Spectrum. The technician from Spectrum specified that I would have to contact Netgear to update my firmware since they don't own the modem/router, and Netgear support said that Spectrum would have to update the firmware.
Will this cause issues with my internet connectivity while I am working from home, gaming, or streaming? What solutions can you all offer to me? I originally purchased a router but then realized my mistake of not purchasing a modem, much to my dismay. Thanks in advance!