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Forum Discussion
Questions about CAX80 Firmware 2.1.1.4 (Overnight Update)
Last night at about 1:22AM my CAX80 running firmware 1.1.0.41 was updated to firmware 2.1.1.4. I have a few questions regarding this update.
- Where can I find the release notes that describes exactly what's new, improved or fixed with this new release.
- Is there a place in the GUI to disable automatic (pushed) firmware updates. I run backups overnight and i would like some control as to when these firmware updates are applied.
- There's a new Security widget on the home page of the router, but clicking on it doesn't do anything.
- I get some unknown error messages and notices on the event log. What do they mean? (See Picture - I crossed out the MAC of my router)
- I read somewhere in the forum that the Router CAX80 reboots if it's unable to get a ISP (Cable) connection. Can this behavior be modified? What if I need to use the Router standalone without a Modem connection? I need LAN connectivity if my ISP service fails..
New firmware 2.1.1.4New Security WidgetMessage in log about the updateError and Notices in Event Log
23 Replies
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON. Or Try a factory reset and setup from scratch.Armor is a security feature added and is a pay subscription service.
Please post about this in the Armor app forum:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armorI've asked about the modem rebooted constantly when the ISP service is lost. NG can't seem to change this for unknown reasons. If you have constant outage with your ISP, I reocmmend that you return the CAX80 and find a CM series modem and then install a external wifi 6 router...
(I thought I posted this reply this morning... maybe it was not approved ... anyway, here it goes again)
FURRYe38 This new post has nothing to do with the frequent disconnect issues I had been experienced with a different CAX80 unit that Netgear replaced because it was defective. My wiring and signal levels are optimal for the CAX80 as per Netgear 2nd level support and an Spectrum technician that I had in house. I had both of these support technicians talk to each other during the troubleshooting process that lead to Netgear issuing an RMA for the defective unit. Since I've been using the replacement unit, I stopped having the frequent disconnect issues.
This post is mostly related to firmware 2.1.1.4 and the way (time) in which it was "pushed" into the new unit. At first, when my overnight backups failed, I thought I had experienced
either an ISP outage or that the replaced CAX80 had failed. To my surprise, the disconnect issue was due to a new firmware that was pushed by Netgear. The router was updated from 1.1.0.41 to 2.1.1.4. I had no control as to when or if I wanted this firmware update installed. While working from home I run daily overnight backups to my Synology NAS and to the Cloud. There are a lot of large files (images) that need to be backup and uploaded to my company's systems overnight. It's undertandable that backup to the cloud and uploads to system to the office will fail due to Internet outages. What's not acceptable, is also having the LAN systems (Local Backups) fail at the same time due to either an unscheduled firmware update pushed to the router or because an ISP connection failure that should "not" affect the LAN Router/Switch connectivity.
When I purchased this unit I "belived" this was the best that Netgear had to offer as it relates to Router-Modem combo. I still think it is. The firmware just needs to be refined
and the current automatic updates need to either be made "optional" or the users need to be given a time window as to when these updates are going to be pushed in order to avoid
unscheduled interruptions during critical times. (When scheduled tasks such as backups are scheduled). Also, having information about what is new/improved on the update is
useful to determine if these changes are going to cause issues with your existing setup. I also still would like to know what is the meaning of some of these messages that appear
on the Event Log so that I can take corrective action... if necessary.NG doesn't push FW to users modems. It DOES come from ISPs only. Since you had a support ticket opened, NG may have asked the ISP and the ISP agreed to pushing the FW on your behalf during this time frame so after this, there shouldn't be any updates unless you open ticket if your seeing problems OR, NG later on ,updates the FW then hands it over to ISPs for there testing and certification before pusing it out to users modems.
Something to ask NG about. Forums don't get much or any information nor do we have access to behind the scenes information.
Good Luck.
tamanaco wrote:Last night at about 1:22AM my CAX80 running firmware 1.1.0.41 was updated to firmware 2.1.1.4. I have a few questions regarding this update.
- Where can I find the release notes that describes exactly what's new, improved or fixed with this new release.
- Is there a place in the GUI to disable automatic (pushed) firmware updates. I run backups overnight and i would like some control as to when these firmware updates are applied.
- There's a new Security widget on the home page of the router, but clicking on it doesn't do anything.
- I get some unknown error messages and notices on the event log. What do they mean? (See Picture - I crossed out the MAC of my router)
- I read somewhere in the forum that the Router CAX80 reboots if it's unable to get a ISP (Cable) connection. Can this behavior be modified? What if I need to use the Router standalone without a Modem connection? I need LAN connectivity if my ISP service fails..
New firmware 2.1.1.4New Security WidgetMessage in log about the updateError and Notices in Event Log
My CAX80 rebooted last night also on Spectrum but saw no discernible changes. I'm still on original FW. It would be nice if NG posted release notes so that we could see if anything was fixed. Haven't had any issues so far.
my 2 cents
Hi Everyone,
I wanted to make you aware my router FW portion of CAX80 was updated overnight to version 2.1.1.4. My ISP is Cox San Diego.
I have not had a chance to look things over. However I was one of those who had an opportunity to get the beta version which was a minor version less this the one being pushed out. At the time the beta version had resolved a number of issues users listed here on the forums, including those I experienced, so I am sure this pushed out version will resolve a number of your problems.
Thanks.
I now have this new FW through an overnight update about 2 weeks ago. Crossing Fingers that it will be more reliable. It has been stable since Oct so no complaints thus far. Spectrum is my provider. Going to make backups regularly of the Config just to be sure.
my 2 cents
Lurksalot wrote:Hi Everyone,
I wanted to make you aware my router FW portion of CAX80 was updated overnight to version 2.1.1.4. My ISP is Cox San Diego.
I have not had a chance to look things over. However I was one of those who had an opportunity to get the beta version which was a minor version less this the one being pushed out. At the time the beta version had resolved a number of issues users listed here on the forums, including those I experienced, so I am sure this pushed out version will resolve a number of your problems.
Thanks.
For me version 2.1.1.4 has been more stable than 1.1.0.41 as it relates to connectivity, but still has some bugs. Once in a while the attached devices loose the descriptions that I have added and after a while I have to clear the Log so that it can capture events, otherwise I get a bunch of zeros. (See screenshot). I also still get the errors and notices that in the Event Log that I mentioned in the first post.
This firmware disables an option to turn off IPv6
this option was available in the previous firmware
Here are the very thin release notes for whoever was asking: CAX80 Firmware Version 2.1.1.4 | Answer | NETGEAR Support
