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Quickie Questions on Modem/Router Behavior
Nighthawk X4 AC 3200 C7500 Modem/Router In operation approximately 1 year and have 24 connected devices Question One Periodically to no particular time frame, the unit drops all the connecti...
You have errors in your line according to the logs and connections page. try checking for kinks, damage, old/loose/cheap/bad connections.
If you have any splitters, amplifiers, attenuators in the coax line, remove them and just direct connect the modem to where the coax enters the home. try that first.
When its going down, have you checked you event logs?
Do you have a screen snip of the event logs and cable connections page?
with the attached devices page, have you tried a factory reset and reinstall?
Please see the attached screenshots, taken today. I have to admit that I know nothing about interpreting this data. Also I thought of doing a modem/router factory default reset, however since the power cycling worked, I thought that a full reset would be extreme.
Thanks
Photos have to be approved by a moderator and it can take a while. You can attach them individually by clicking on the "choose file" option when posting. those we can download/see right away
You have errors in your line according to the logs and connections page. try checking for kinks, damage, old/loose/cheap/bad connections.
If you have any splitters, amplifiers, attenuators in the coax line, remove them and just direct connect the modem to where the coax enters the home. try that first.
Thank you for your time and effort. I certainly appreciate your assistance. Incidentally I just found a splitter that I was unaware of.
