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Forum Discussion
tatomlin
Dec 22, 2019Aspirant
R6220 Router potentially causing audio-drop on Discord program?
Purchased this router and a new modem, both Netgear, in 06/2019 and have since had an issue with the voice-chat program Discord. The issue I have is that randomly the voice chat audio will drop, requ...
plemans
Dec 23, 2019Guru - Experienced User
What modem did you buy to go with it?
What firmware is on your router?
Is you device running discord wired in or running wireless?
What band are you connected to if its wireless?
Do you have discord on any of your other devices? if so, is it causing issues on them? if not, can you install it to a different device to test?
What device are you having issues with it on?
did you setup any qos or traffic monitoring on your router? if so, what all did you setup?
Many people play with settings when they're unsure about what they do. You might be surprised at how well default settings will run sometimes. have you just resetting back to stock and setting up the basic features like the internet connection and just wireless?
- tatomlinDec 24, 2019Aspirant
Updated the firmware on my router through the settings, because I was looking at it. I am now about two hours into a voice call without audio drop, so I am tentatively optimistic that that may have been my issue. Though prior to the firmware test, my laptop on the wireless network was also not reproducing the issue. The device I primarily use is a Windows 10 PC that is ethernet-wired into the router. Not sure why the laptop would have been free of audio drop with the previous firmware version, but I'll take it.
Thank you for your response!