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Forum Discussion

JeffersonWifi's avatar
Oct 07, 2019

R6400v2 (4PU27377A3594) How many channels does my router have?

I am supposed to get up to 400 Mbps download speed but I am only getting about 50.  My internet provider said the problem could be my router, it has to have at least 24 channels according to them.  Honestly, i don't even know how to check this...but my model number is R6400v2 (4PU27377A3594).  How can I tell how many channels I have?

 

Thanks, John

2 Replies

    • antinode's avatar
      antinode
      Guru

      > My internet provider said the problem could be my router, it has to
      > have at least 24 channels according to them. [...]

       

         "router" or "modem"?  Assuming that your (unspecified) ISP is a
      cable-TV-type, this is a modem question, not a router question.  What is
      your modem?

       

      > [...] How can I tell how many channels I have?

       

         Ask your (unspecified) modem?

       


      > Please post about this here for your model router: [...]

       

         Unless the problem is related to your (unspecified) modem, and not to
      your router.

       

      > My Setup [...]

       

         How does this usless information help anyone?