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R7000 works well - Netflix still hangs
I purchased an R7000 router with a CM500 cable modem combo two days ago to replace an old Motorola one and improve my Netflix network connection to my late model Samsung Smart TV. Installed both ...
Thank you ntwrks and The Ether for your prompt and helpful advice. Upon returning home, I've had to deal with a failing computer and had to get a new Mac and transfer all my apps and files and deal with programs that won't say hello to me until I stroke their ego - will any of us live long enough to get a brain transplant that "thinks tech repairs and computer program reinstallments instead of having to deal with well-meaning but badly trained associates"?
Back to my issue, got the Samsumg TV a few months ago, so that was not an immediate factor, although it may have been a factor demanding more effort from my previous Arris router-modem; I was running everything on TiVo and had no problems with an earlier version of it and a 14 year old Sony TV. Problems started with the TiVo Roamio and the Samsung TV, still on an OTA connection. I will install the Netgear Genie when I get a chance, but meantime I did change the channel to 9, and Holy Mackerel: so far I've had no Netflix interruption for several days! Will also check your other suggestions if necessary.
I'm aware that there are bigger problems in this world than a Netflix transmission interruption, but my wife and I are grateful to the both of you and the entire community of "life users" for helping us take care of this one "life nuisance". "May you thrive and multiply!"
Ronny
The R7000 is a simultaneous, dual-band router, so both bands will be active by default. You didn't specify the model of your Samsung TV, but you will have to look up the specifications to determine whether it can connect to the 5 GHz band.
Are you using the Netflix app included with the TV or are you running it on the Tivo? I have a 6 year old Samsung Smart TV and the Netflix app on it just sucks. Netflix runs fine on my Amazon Fire TV. I think my TV isn't powerful enough to handle an HD video stream.
There are several options for finding the least congested Wi-Fi channel. You can install the Netgear Genie program onto your desktop and display the channels in use around you. I'm not sure if the iPad version can do the same. There are free programs, like Vistumbler and Acrylic Wi-Fi, that can display Wi-Fi network usage. Even Apple's Airport Utility has a simple Wi-Fi scanner that you could use in a pinch. Read how to use it here.
Thank you for your help. I intend to try your suggestions by midweek when I return home.
Thank you ntwrks and The Ether for your prompt and helpful advice. Upon returning home, I've had to deal with a failing computer and had to get a new Mac and transfer all my apps and files and deal with programs that won't say hello to me until I stroke their ego - will any of us live long enough to get a brain transplant that "thinks tech repairs and computer program reinstallments instead of having to deal with well-meaning but badly trained associates"?
Back to my issue, got the Samsumg TV a few months ago, so that was not an immediate factor, although it may have been a factor demanding more effort from my previous Arris router-modem; I was running everything on TiVo and had no problems with an earlier version of it and a 14 year old Sony TV. Problems started with the TiVo Roamio and the Samsung TV, still on an OTA connection. I will install the Netgear Genie when I get a chance, but meantime I did change the channel to 9, and Holy Mackerel: so far I've had no Netflix interruption for several days! Will also check your other suggestions if necessary.
I'm aware that there are bigger problems in this world than a Netflix transmission interruption, but my wife and I are grateful to the both of you and the entire community of "life users" for helping us take care of this one "life nuisance". "May you thrive and multiply!"
Ronny
I would feel the same if Netflix was lagging. Can't stand that.
