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thedza49's avatar
thedza49
Aspirant
Dec 21, 2020

R7800 not recognizing external hard drive plugged in via USB

Hey Everyone,   Title pretty much says it all.  I have a 3.5 Western Digitial Red NAS drive that is 4TB plugged into an amazon external hard drive enclosure trying to get my router to recognize it....
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 21, 2020

What format did you use on the drive? I think NTFS and FAT32 or EXT are ones that are supported by NG. Check the manual.

 

Does the external drive enclosure have it's own power supply? 

  • thedza49's avatar
    thedza49
    Aspirant
    Dec 21, 2020

    I think I selected the first option on Disk Utility on my Mac which was the APFS.

     

    The enclosure has it's own power source.

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Dec 21, 2020

      Ya, thats not supported on NG I believe. Try NTFS or EXT

      • thedza49's avatar
        thedza49
        Aspirant
        Dec 26, 2020

        THanks I realized that the drive has been formatted on my mac with a format that doesn't work with the router.  I've tried to format the drive to a EXT4 format which should work.  Wish me luck!