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thedza49's avatar
thedza49
Aspirant
Dec 21, 2020

R7800 not recognizing external hard drive plugged in via USB

Hey Everyone,   Title pretty much says it all.  I have a 3.5 Western Digitial Red NAS drive that is 4TB plugged into an amazon external hard drive enclosure trying to get my router to recognize it....
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 21, 2020

What format did you use on the drive? I think NTFS and FAT32 or EXT are ones that are supported by NG. Check the manual.

 

Does the external drive enclosure have it's own power supply? 

thedza49's avatar
thedza49
Aspirant
Dec 21, 2020

I think I selected the first option on Disk Utility on my Mac which was the APFS.

 

The enclosure has it's own power source.

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 21, 2020

    Ya, thats not supported on NG I believe. Try NTFS or EXT

    • thedza49's avatar
      thedza49
      Aspirant
      Dec 26, 2020

      THanks I realized that the drive has been formatted on my mac with a format that doesn't work with the router.  I've tried to format the drive to a EXT4 format which should work.  Wish me luck!

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Dec 26, 2020

        :smileywink: