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Forum Discussion
lgesling
May 21, 2020Aspirant
R9000-100NAS Do not detect internet
Hi, I may be an intermediate level so please bare with me. Typically all other routers used over years no problem with setup, til now. Nighthawk X10 R9000 AD7200 router ZyXEL modem During setup o...
FURRYe38
May 21, 2020Guru - Experienced User
Please post about this here for your model router:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
You might try Voxels 3rd party FW as well.
Good Luck.
lgesling wrote:
Hi, I may be an intermediate level so please bare with me. Typically all other routers used over years no problem with setup, til now.
Nighthawk X10 R9000 AD7200 router
ZyXEL modem
During setup of router can’t get past “Does not detect internet connection”
Have recycled power over half a dozen times
Called internet provider and they ran complete troubleshooting on their end and can’t find a problem with service, ISP or modem
Used Ethernet cable in box and tried others I have, nothing different
All lights on modem functioning correctly
Internet led is white on router as is all other leds - 2.4, 5, 60
Netgear N600 router works fine with modem
Used other device MAC address in genie support and still “Do not detect internet connection”
Internet provider noted modem using DHCP and not static ip or PPoE as noted in advanced setup on app so this feature doesn’t seem to be of use here to me
I saw in the Netgear support there is instruction to enable DHCP for Nighthawk but how do I get to the point I could enable it?
I also saw in Netgear support in a reply to someone else noting DHCP service it requires NAT router. Is this my problem? bc I see this router looks to be a NAS (model R9000-100NAS on box)