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Shoresy
Jun 23, 2021Follower
Random Disconnects during Gaming, VoIP, or Streaming: CM700
Hello all,
I have been having random, intermittent disconnecting issues with my CM700. My ISP said that everything looks fine on their end but I'm not entirely sure how to parse the modem data (signal strength and logs) so I'm hoping someone here can give me a direction to work from.
Singal strength:
| Downstream Bonded Channels | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| Upstream Bonded Channels | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Here are the logs:
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 16:36:27 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 10 2021 20:27:38 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 11 2021 10:57:34 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 12 2021 19:10:09 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 12 2021 23:12:51 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 13 2021 10:07:10 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 13 2021 21:20:41 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 14 2021 08:22:36 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 14 2021 15:30:52 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 15 2021 09:25:34 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 15 2021 22:25:42 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 15 2021 22:42:49 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 16 2021 11:15:59 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 19 2021 06:45:12 | Notice (6) | DHCP Renew - lease parameters tftp file-?BiABGZgIwAEAAAAAAAAAAESUpn655oQmBeAADAQAe5HTFzQpW9AO@AAAAAOam_FdMrjCCi8kqBZKDDEKeur_w modified |
| Jun 19 2021 09:25:13 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 20 2021 15:45:55 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Time Not Established | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 20 2021 19:47:52 | Warning (5) | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 |
| Jun 20 2021 20:14:14 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 22 2021 10:39:29 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 22 2021 14:17:28 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 22 2021 14:22:30 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 22 2021 14:22:32 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 22 2021 16:32:38 | Warning (5) | Lost MDD Timeout |
| Jun 22 2021 16:32:45 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 22 2021 16:34:54 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 22 2021 16:35:04 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 22 2021 16:38:18 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 22 2021 16:46:32 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 22 2021 22:38:30 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 22 2021 22:39:14 | Critical (3) | Ranging Request Retries exhausted |
| Jun 22 2021 22:39:14 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Jun 22 2021 22:39:17 | Critical (3) | Ranging Request Retries exhausted |
| Jun 22 2021 22:39:17 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted |
| Jun 22 2021 22:39:24 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 22 2021 22:40:02 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 23 2021 05:05:53 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 23 2021 06:01:48 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
| Jun 23 2021 06:37:06 | Critical (3) | No Ranging Response received - T3 time-out |
| Jun 23 2021 07:33:37 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync |
Thank you for any advice you may have for me!
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