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Forum Discussion
Random disconnects of internet - AC1900 C7000v2 1.02.14
Model C7000v2, Firmware 1.02.14 I have tried several of the solutions found here without making any difference. When I loose internet I remain connected the same SSID. I notice this has happened whe...
Thanks for the reply!
Problem is wireless only.
Direct line. Also, this replaced a previous model/router on the same line without ever having this problem that was noticeable.
Do you know if there is there any type of logging I turn on that might capture some useful info. about when this happens?
ISP is Comcast. I haven't contacted them because there were no problems until I got the modem/router. My speedtest is still where it should be and the router says the connection is good.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Might check under Advanced/Administration to see if logging is available here.
Attached are my wireless settings.
2.4 was Auto, changed to 6
5 was 153, changed 60
It may take awhile to get results.
Thanks.
I would use channels 36 thru 48 on 5Ghz...Some devices may not be able to use channel 60 as this is a DFS channel.
Any other wifi neighbors near by?
Ok, I'll change it. thnx.
No one. I live on top of a ridge on a dead end road. When I look in network & internet settings there is only my two SSID's.
