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Forum Discussion
RajaDaja
Mar 02, 2025Luminary
Randomly disconnects and will not reboot until unplugged
Hello, On a handful of occasions, usually during late night, my modem crashes and will not reboot until it's unplugged. When this happens I also disconnect the router. After the modem quickly comes...
FURRYe38
Mar 02, 2025Guru - Experienced User
Power looks ok.
Please post the Event Logs as well.
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
RajaDaja
Mar 02, 2025Luminary
I cleared the log, when the disconnect happens I’ll post the event log. Thanks