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Re: 3 days with the CM3000 and I love it.
I also just updated to Xfinity 1200Gbps internet speed. I ordered the CM3000 modem from Netgear as our old one was end of life anyway. I figured this was a little more than needed, but was hoping to ...
- Well, the good news is I’m finally up and running! Apparently, my guy, Nikita, at Xfin didn’t finish the job yesterday evening. When we tried to go to any website we got an error message from safari saying the connection wasn’t private and someone could steal personal or financial information. Very unnerving. I tried rebooting the modem and then the router and it still didn’t work.Thought maybe it was a router setting issue. I went to the xfin app and it allowed me to activate the modem. I guess Nikita didn’t do that part. I thought he did because he needed the Cm Mac number which was the first thing I needed to activate. Anyway, the activation did the trick! So far, so good! Thank you to all of you for your help!
yeah, a helpful knowledgeable tech makes a big difference. I've always hated calling into xfinity as you spend to much time on the phone and half the time get someone who's sketchy.
Hope it works great for you!
Well, the good news is I’m finally up and running! Apparently, my guy, Nikita, at Xfin didn’t finish the job yesterday evening. When we tried to go to any website we got an error message from safari saying the connection wasn’t private and someone could steal personal or financial information. Very unnerving. I tried rebooting the modem and then the router and it still didn’t work.Thought maybe it was a router setting issue. I went to the xfin app and it allowed me to activate the modem. I guess Nikita didn’t do that part. I thought he did because he needed the Cm Mac number which was the first thing I needed to activate. Anyway, the activation did the trick! So far, so good! Thank you to all of you for your help!
Glad you were able to get it going and the CM MAC address is proper and correct.
Please mark your thread as solved so others know.
Enjoy.
glad the app worked! I was sad to see the online portal activation get disabled and require the app but its been pretty solid for me when I use it.
