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Forum Discussion
Solved
C7000 firmware downgrade
Is there a way I can get an older firmware and flash it? If yes where can I download from? Thank you
Wrong forum, should be in the Cable Modem Forum, go to COMMUNITY, select HOME, and then CABLE MODEM.
As far as I know, ONLY your ISP can do that, they control the modem and f/w running on it.
Wrong forum, should be in the Cable Modem Forum, go to COMMUNITY, select HOME, and then CABLE MODEM.
As far as I know, ONLY your ISP can do that, they control the modem and f/w running on it.
In addition, this is the Netgear party line.
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.
Netgear says only the ISP can download the latest firmware which is V1.02.14 in my case for a c7000v2 cable modem/router.
When I call the ISP they say they cannot do it. How do I resolve this problem. Can I download the firmware v1.02.14 from somewhere, save it on my desktop and then download it to my gateway vis Netgear Genie? I am sure many are having the same problem. I am being told to discard my working netgear Modem and then buy another one of the same for $94(BestBuy) which might have the latest firmware installed. I want to make sure there is no other option before I discard a functioning modem/router. Thanks
dsn2282 wrote:
Can I download the firmware v1.02.14 from somewhere, save it on my desktop and then download it to my gateway vis Netgear Genie?
No. See above. That's the way that Internet service providers run things.
But try this.
Someone recently found that they could get their cable modem to upgrade the firmware by rebooting their modem and getting it to reconnect to the network. In the process, the modem detected and installed new firmware.
Of course, that depends on having an Internet service provider that hosts the update. Some ISPs seem reluctant to do this, possibly because they want to rent you a modem.
I don't know what problems you are having that persuade you that you need a firmware update, but in general experienced users like to have separate modems and routers. So buying a (CM) modem-only device, rarher than a modem-router, and adding your own router will give you more control.
Then you can update the router to take advantage of whatever new features and fixes come along. Routers seem to get more frequent updates.
An alternative might be to put your C7000 into modem only mode (turn off router mode) and then add your own router.
