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Forum Discussion
CAX80-100NAS with Xfinity wifi texting failing
We have Xifinity internet and Xfinity mobile. The AX6000 was purchased by us and then connected to Xfinity. Starting in December, both my wife and my Samsun Galaxy S21 phones started having issues ...
DayneJake1, this might sound crazy, but I just fixed my problem and it was mindblowing to see how everything is FINALLY working. This is what I did to fix it please give it a try and see if it will fix your problem. I've been fighting with this problem for almost a week and have spent probably around 20 hours messing with it.
Please give this a try and let me know if it fixing it for you:
1. Go into your 192.168.1.1 go into advance tab, admin, backup settings and then erase.
2. This will wipe out all of your WIFI settings... if you set up your modem/router from your desktop you are fine, if you use the Nighthawk app from your phone delete the app and then download/install it.
3. Next when your CAX-80 comes back up from the erase, the original factory preset SSID and password will be what is on it. (if you want as I did, go into your cellphone and log into this factory preset SSID and then try sending out a photo/MMS text message.... Mine worked perfectly sending and receiving...
4. Next go back into the 192.168.1.1 menu and go into the wireless tab and rename your SSID and password to whatever you want (DO NOT use the same SSID that you previously used when you had problems, create a new one and just use letters no spaces or dashes with your new SSID name).
5. I truly hope this fixes it for you, like it did for me. Good luck and let me know your outcome.
***I want to thank Furrye38 for all of your efforts in trying to help me, so thankful this is working!!!***
Thanks for the suggestion.
That is a lot of effort you put in!
I would like to find the cause of the issue. If I go through what you did and have to reset every device in my house to the new wifi (no small task), if the cause of the original issue isn't found, it may just happen again.