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Solved
CAX80 Nighthawk Factory Reset itself this morning
Hello. Woke up this morning to all my devices offline. When I logged into the router to check status, I recieved a "Welcome" page. How did my device just factory reset itself without my input? Th...
I've seen it happen with firmware issues, power issues, line issues on combo devices, and with combo devices (like the cax) that are triggered by the isp.
If it sets backup and works fine, I'd grab a screen snip of the cable connections page and event logs. sometimes line issues can trigger a reset.
ah, understood. Thanks for the valuable info. I'm going to hit up Cox and see if there were any outages last night. All other variables look good: Power, SNR, etc.
Can the ISP actually force a factory reset on these devices? I figured a reboot was the most they would be able to do.
Update:
Confirmed there was an ISP outage this morning. However, Cox says they can only reboot remotely and not force firmware or factory resets. And the really odd part is that the SSIDs were the only things that were saved after the restore.
Either way, something got silly after the outage but all is well now. Thanks for the help plemans
glad its working. A power fluctuation in the coax line can trigger it in my experience.
Again, just glad you have it working again.
- Hi all,
Not sure if this thread is still going, but my CAX80 router does this and resets the WiFi network name (SSID) and password almost after every power cycle/reboot. Which I do regular reboots to general router health and clearing router cache, firmware is current per Netgear. I used to use a a Netgear C7000 router for upwards of 5 years and it never did it. What was the solution again? I may also start a new thread.
