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Forum Discussion
CAX80 problems
When you buy one of these at this price point, there's a certain expectation that it will just work. set it up once and pretty much forget about it. That has NOT been the case for me as pretty m...
if there's any splitters, attenuators, amplifiers in line, I'd remove them.
there is a 6db attenuator right at the cable input to the CAX80. i can remove and see what happens as far an the connection is concerned.
i happened to try speed test with and without the attenuator inline and it was drastically slower with it removed, so i put it back.
thanks
pls post the Connection table (showing Downstream and upstream) power table.
apologies in advance, i no longer have the CAX80 connected, i got rid of that POS after 3-4 more reboots required to fix my home network the other day. with my wife and I working from home, this is not acceptable.
i bought a c7800, and it is working flawlessly.
there is something wrong with the CAX80, given the issues i had even registering it with Cox cable, requiring multiple phone calls with their support to get it working and activated correctly.
the c7800 activated and worked out of the box. set up in 5 minutes...
i'd gladly send the defective unit back so you can troubleshoot the root cause, but i am past my 30 day return window on amazon for a refund, though i suppose still in the warranty window? IDK, i'm just glad to be done with that thing. expected the BEST and literlly got the worst.
John
- I totally agree. Guess I will probably end up doing the same, returning this pos.
That would probably be your best bet. This issue maybe a Samesung or Samesung OS issue as well. My CAX80 works well with ALL my devices, I don't have a Samsung S20 though. If this is the only device having problems with the CAX80 and others don't, kind of hard to place full blame on NG for this.
BEB7474 wrote:
I totally agree. Guess I will probably end up doing the same, returning this pos.- My cax80 worked flawlessly for 2 wks about a month ago. Then all of a sudden it started disconnecting EVERYTHING again. Even my streamer which is hardwired directly to my modem/router. If it is the Samsung S20+ causing this, then NG needs to contact Samsung & figure out whats wrong. I've wasted too much time on the thing as it is. Yesterday was 1st day in a month that I didn't have to reboot, but my streamer kept buffering all day long- which is just as annoying.
Has anyone seen a new version of FW on there modems? v2.1.1.4?
Power OFF your CAX80 for 1 minute then back on...
FURRYe38 wrote:Has anyone seen a new version of FW on there modems? v2.1.1.4?
Power OFF your CAX80 for 1 minute then back on...
I tried running the Router Update in the Advanced Menu but it didn't find any new FW
my 2 cents
Ok. Thanks for letting us know.
I don't think the CAX80 FW update is approved by Cox and other ISP's yet.
Thanks.
Thats only for the modem portion. For CAX there is a router portion that seems to be under NGs control.
The top of the link states the following, emphasis added:
"You cannot manually update your NETGEAR cable modem or modem router’s firmware.
NETGEAR provides your ISP with the latest firmware and your ISP updates your firmware.
If your firmware is out of date, contact your Internet Service Provider (ISP) for assistance."Thanks
The CAX80 is the only modem that the router portion can be udpated by a user. The modem portion is still pushed by the ISP.
Thanks.
