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Forum Discussion
CAX80 Uploading Issues
This is our 2nd Nighthawk CAX80 … just replaced it yesterday. We are still having the same issues as before. Comcast has been out to check wiring and it’s all good. I have a main channel on smart c...
Need the full page bottom portion of the cable connections page please.
I see some wifi issues on the event logs page. One of your devices keeps trying to connect with incorrect security. Be sure all of your devices are connecting correctly to the modems wifi. What is the device with the mac address of d3:ab?
I saw that too. I’ve gone to every device in the house and checked to make sure it’s connected. They all are so I have no idea what that device is that is having connection issues 🤦🏼
We’re using 2 cell phones and 2 laptops. We have to switch between main channel on smart connect and guest 2.4. Can’t send emails with pics of any size so we have to switch to guest to do it. Websites like go daddy and wyzant we can’t upload pics or videos on main channel either. Have to be on main channel to use multi web camera app but can get booted for no reason.
We’re using 2 cell phones and 2 laptops. We have to switch between main channel on smart connect and guest 2.4. Can’t send emails with pics of any size so we have to switch to guest to do it. Websites like go daddy and wyzant we can’t upload pics or videos on main channel either. Have to be on main channel to use multi web camera app but can get booted for no reason.
Can you capture the downlink portion of the cable connections page from a web page on a PC? The screen on your mobile devices is too small and not getting all the downlink data we need to see in this section.
I would find each device and match that MAC Address to it.
- I’ve already done the matching twice and can’t find it ugh! I look in the nighthawk app or the UI and can see all devices connected.. those don’t match up. Go around the house looking for other devices not yet connected and can’t find any I’m missing.
Ok I see things look on for power, kind low but well with in specs.
Channels 7,8, and 9 have some Correctables but not horrible.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.I'd find the devices that's having problems connecting and see if this helps. Possible this device is dragging something down causing wifi and upload issues.
This version is supposed to have fixed a long standing 5Ghz upload issue in prior versions of FW. I tested this and a beta on my CAX80 last year to help NG check this. I used a ASUS GT-AX11000 and a NG RAXE500 set to wireless bridge mode and uploaded several Gigs of data to a cloud storage and saw no issues during any uploads. I believe I used manual channels 1 and 40 and AX and OFDMA were enabled and 40Mhz Coexistence was set as well. Beamforming and MIMO enabled too.
