Forum Discussion

Star

Nov 19, 2017

CM 1000 needs to be reset every day

I've had this modem for about a year and did not have any problems until the last couple days. I need to power it off/on to keep working. Any suggestions? Thanks.

Troubleshooting

vkdelta

NETGEAR Employee Retired

Nov 19, 2017

are you on xfinity?

Please provide your power table as well.

hh736

Star

Nov 19, 2017

Yes, I have xfinity internet. Not sure what "power table" you're asking for - please, explain.

Thanks.

vkdelta
NETGEAR Employee Retired
Nov 20, 2017
please go to GUI and capture connection page.

https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
- hh736
  Star
  Nov 20, 2017
  Just clarification - those screen shots are from the new modem(purchased on 11/19/2017). I got the old one on 4/28/2017. For less than 7 months - $400 for modems???
  - hh736
    Star
    Nov 21, 2017
    Here's the full screen shot - attached.