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washinkc's avatar
washinkc
Follower
May 21, 2024

Re: CM 2050V upload and download LED are dead

Have had the CM 2050V for 13 months.  3 weeks ago, I lost the Upload LED.  [I spotted threads regarding a Firmware issue from the Fall of 2023.]  A few days later, both the Internet and Data LEDs failed.  Contacted the source store, and that's where the finger pointing began -- plus, they couldn't replace the unit because it was a month out of warranty.  NOT a happy camper, after paying $300+ for the modem.  [Xfinity stopped supporting the prior approved V-Modem, which had been running just fine, for 2 years...]  Other tech recommendations have been to simply wait until the unit fails -- since functionality [save troubleshooting] seems unimpaired.  For the moment.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    If it works, I wouldn't worry about it. Mine is placed where I can't even see the led's on it. 

    You can always log into the GUI to see whats going on