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Forum Discussion
CM1000V2 modem cannot connect computer
CM1000v2 is connected to Optimum cable and Orbi 04 mesh. I am getting increasing frequency where internet drops completely even though the modem shows signal. If I hit the restart on the modem it q...
The problem is you can't see all the channels. there's quite a range of them and a certain set of them might be fine. And then the CMTS changes what channels your modem is on and they might have interference. So you can only do the best with what you have.
It used to be they had all the connections set with just a certain power and they used signal attenuators to make sure your home fell within that range. Not sure if they now have digital control of that but you can do a little yourself.
My home has the power coming in right around 12-13dbmv. It was to hot and caused quite a few errors. So I added a 4x splitter and capped off the ends on the unused ones. Now my power is in spec and I don't have any errors showing in the logs or cable connections page. The 4x splitter basically acts as a signal attenuator. The attenuator is the way to go but I happened to have the 4x sitting around and it worked fine.
I have to go through my boxes in the garage. I probably have several 2 or 3 port splitters that I could strap together and then see whether there is a change in the power levels.
Should I assume that doing a reset to the modem would not do anything to any of this.
What about the router?