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Forum Discussion
Ianr1
Aug 08, 2024Follower
Re: CM2050V goes offline every few weeks - how to troubleshoot
I purchased the Netgear Nighthawk CM2050V back in July and set it up with Comcast. It worked great for three weeks and then last night it just stopped working - no internet connection. All of the fro...
FURRYe38
Aug 08, 2024Guru - Experienced User
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the brand and model of the host wifi router connected to the modem?