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Forum Discussion
DammedIllusion
Apr 10, 2024Follower
Re: Downstream Status: Poor?
I am having the exact same issue my isp has been out three times since February and confirmed the downstream is really bad and they never send anyone to fix it despite countless calls and days off wo...
FURRYe38
Apr 10, 2024Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router