NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SJ_408
Aug 22, 2015Follower
Re: Internet cuts out frequently
I brought a modem and router combo, CG3000Dv2, a couple of months ago, not internet is on and off periodically. Called in with NetGear, they said it passed 90 days of support, so I if I want help an...
DarrenM
Aug 24, 2015Sr. NETGEAR Moderator
Hello SJ
When you say the Internet cuts out do you mean the wireless connection drops or are you connected via Ethernet? Also does it say webpage can not be displayed or does things on the web just not load and keep spinning? There is one thing you try check to see if you are connected on a cable splitter if so remove the splitter and go directly to the wall and if your issues stop then you may need to contact comcast to come check the lines and connection. you could also try another active cable outlet in your home to test it. Hope to hear your feedback.
DarrenM