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acfayman's avatar
acfayman
Aspirant
Jul 26, 2022
Solved

Internet speed discrepancy

Hi everyone, Xfinity tells me that I'm paying for 800 Mbps download speed, but their speed test result was only 53.5. down, 17.5 up. NETGEAR speed test results: 467.98 down, 17.95 up. NETGEAR tells ...
  • FURRYe38's avatar
    FURRYe38
    Jul 27, 2022

    Check the Link Speed seen on this picture. You'll not see anything over that rate. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 26, 2022

So where are you seeing these differences. Web site? Modems speed test web page? 

FW is on the modems web page.

 

Please post a copy and paste of the modems connection status page.
Be sure your using a good quality LAN cable between the modem and PC. CAT6 is recommended.

acfayman's avatar
acfayman
Aspirant
Jul 27, 2022

Differences are on the modem speed test pages.

 

Here is the connection status:

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 27, 2022

    Check the Link Speed seen on this picture. You'll not see anything over that rate. 

    • acfayman's avatar
      acfayman
      Aspirant
      Jul 27, 2022

      Thanks for your advice.