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Lose internet connection when my cable modem is connected to my wireless router
I have a CM500 cable modem and a Netgear R6250 wireless router. I've had the CM500 for about a month (using Comcast) and have had it hooked up to the wireless router with no problem. I recently moved...
Using the desktop that has Internet access when connected to the modem, connect instead to the router and access the admin pages. In the basic settings (I think) you should see options for how the router reports its MAC address on the WAN (Internet) side. Select the option to ‘Use Computer MAC Address’. After making the change reconfigure for a normal setup with the router connected to the modem, power cycle both the modem and the router. This should have the effect that the modem no longer detects a change in MAC address when you switch from PC to router connected to the modem.
Using the desktop that has Internet access when connected to the modem, connect instead to the router and access the admin pages. In the basic settings (I think) you should see options for how the router reports its MAC address on the WAN (Internet) side. Select the option to ‘Use Computer MAC Address’. After making the change reconfigure for a normal setup with the router connected to the modem, power cycle both the modem and the router. This should have the effect that the modem no longer detects a change in MAC address when you switch from PC to router connected to the modem.
JKBoomer, I’m assuming that worked for you, if so great? I would however be interested in knowing if Comcast register your account to a specific MAC address, do you know if they do, would you be willing to ask them?