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Forum Discussion

Kitsap's avatar
Kitsap
Master
Feb 20, 2025

Netgear CM2050V Modem Firmware Update to V10.01.03

Some reports earlier today out of PA, updated firmware for the CM2050V modem has been pushed. No indications this is a test case or a slow roll example.  This firmware should be mid-split capable. ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 06, 2025

Cable connections looks good, Please post the event logs data as well.


Try a power OFF for 1 minute then back ON. A reboot may not be enough. 

 

Miked2's avatar
Miked2
Apprentice
Mar 06, 2025

Power cycled modem and router.  No change in speed 720/42.

Here is the event log:

 

Thanks!

 

TimePriorityDescription
Thu Mar 06 13:41:20 2025(Critical (3))Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 13:40:25 2025(Notice (6))DS profile assignment change. DS Chan ID: 33; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 13:40:24 2025(Notice (6))DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 13:40:18 2025(Notice (6))TLV-11 - unrecognized OID;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Notice (6))Honoring MDD; IP provisioning mode = IPv6
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 10:37:33 2025(Notice (6))DS profile assignment change. DS Chan ID: 33; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 10:37:31 2025(Notice (6))DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 10:37:25 2025(Notice (6))TLV-11 - unrecognized OID;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Notice (6))Honoring MDD; IP provisioning mode = IPv6
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 08:24:31 2025(Notice (6))DS profile assignment change. DS Chan ID: 33; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 08:24:30 2025(Notice (6))DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 08:24:24 2025(Notice (6))TLV-11 - unrecognized OID;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Notice (6))Honoring MDD; IP provisioning mode = IPv6
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 03:22:58 2025(Notice (6))SW download Successful - Via Config file
Thu Mar 06 03:22:03 2025(Notice (6))CM-STATUS message sent. Event Type Code: 5; Chan ID: 193 194; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 03:21:49 2025(Notice (6))SW Download INIT - Via Config file d11_v_cm2050vims_fast_c02.cm
Thu Mar 06 03:21:44 2025(Critical (3))UCD invalid or channel unusable;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 03:21:38 2025(Notice (6))DS profile assignment change. DS Chan ID: 33; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 03:21:36 2025(Notice (6))DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Thu Mar 06 03:21:31 2025(Notice (6))TLV-11 - unrecognized OID;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Notice (6))Honoring MDD; IP provisioning mode = IPv6
Time Not Established(Critical (3))UCD invalid or channel unusable;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Time Not Established(Critical (3))SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Mar 05 07:18:38 2025(Notice (6))CM-STATUS message sent. Event Type Code: 24; Chan ID: 193 194; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Mar 05 07:14:35 2025(Notice (6))CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Mar 05 07:14:25 2025(Notice (6))CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Mar 05 07:08:02 2025(Notice (6))CM-STATUS message sent. Event Type Code: 24; Chan ID: 194; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Mar 05 07:03:17 2025(Notice (6))CM-STATUS message sent. Event Type Code: 16; Chan ID: 194; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Mar 05 06:16:01 2025(Notice (6))CM-STATUS message sent. Event Type Code: 24; Chan ID: 194; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Mar 05 06:13:07 2025(Notice (6))CM-STATUS message sent. Event Type Code: 16; Chan ID: 194; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Mar 05 06:00:39 2025(Notice (6))CM-STATUS message sent. Event Type Code: 24; Chan ID: 194; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Mar 05 05:59:48 2025(Notice (6))CM-STATUS message sent. Event Type Code: 16; Chan ID: 194; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Mar 05 00:21:32 2025(Critical (3))Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Sat Mar 01 08:27:30 2025(Notice (6))CM-STATUS message sent. Event Type Code: 5; Chan ID: 193 194; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Sat Mar 01 08:27:15 2025(Critical (3))UCD invalid or channel unusable;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Sat Mar 01 08:27:09 2025(Notice (6))DS profile assignment change. DS Chan ID: 33; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
Sat Mar 01 08:27:07 2025(Notice (6))DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3c:90:30;CMTS-MAC=00:90:f0:30:00:00;CM-QOS=1.1;CM-VER=3.1;
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 06, 2025

    Some criticals in there but not many. Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.

     

    I'd get with the ISP and have them check everything up to the modem. 

    Be sure to test with a ethernet connected PC behind the modem with out a wifi router in the mix. 

    Test with a 2nd ethernet connected PC to compare results. 

    • Kitsap's avatar
      Kitsap
      Master
      Mar 06, 2025

      Miked2 

       

      Repeat question, same plan at this same physical address?

      • Miked2's avatar
        Miked2
        Apprentice
        Mar 07, 2025

        yes same everything.