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Forum Discussion
FURRYe38
Mar 28, 2022Guru - Experienced User
New - CAX80 Firmware Version 2.1.3.7 Released
Security Fixes: 03/23/2022
Fixed security issues.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security/.
Download Link:
https://www.netge...
FURRYe38
May 11, 2022Guru - Experienced User
Understand. We've make NG aware of this. Hoping they can fix it. No idea when that will be though.
tfc3000
Jun 15, 2022Star
FURRYe38 firmware v 2.1.3.7 is causing the CAX80 router to reboot several times a day. Multiple reports from several users in this thread:
https://community.netgear.com/t5/Cable-Modems-Routers/CAX80-keeps-rebooting/m-p/2231370#M38066
When will a patch be released?
- GACubanJun 15, 2022Star
Not seeing that problem with mine. It has not rebooted at all since the update to that version. Now, if we talk about the multi-gig port not working, that is definitely a problem.
Only solution is to turn off the WiFi radio.
- FURRYe38Jun 15, 2022Guru - Experienced User
Has anyone tried applying v.7 FW manually, after it's applied, factory reset and then setup from scratch.
I've NOT seen any odd reboots on my CAX80 with v.7 loaded.
One main issue that would cause a reboot is that the ISP signal has stopped or signal on the line is degraded. Remember the CAX80 will auto reboot if ANY signal on the line becomes bad or the signal completely stops for any reason.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
https://highspeed.tips/docsis-events/
tfc3000 wrote:
FURRYe38 firmware v 2.1.3.7 is causing the CAX80 router to reboot several times a day. Multiple reports from several users in this thread:
https://community.netgear.com/t5/Cable-Modems-Routers/CAX80-keeps-rebooting/m-p/2231370#M38066
When will a patch be released?