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Forum Discussion
Re: New - CAX80 Firmware Version 5.1.1.8 Released
Anyone who owns CAX80, do not use this firmware. Unfortunately for me, the firmware was automatically updated for me last night and it completely brought my unit to its knees, so much so that I r...
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Are you still on older FW or using newer FW?
NG needs to take a look at the debug logs for this issue your seeing with v5 FW loaded. If you can capture the debug logs and the port forwarding problem, please put up on a cloud service and PM me the link so I can forward them to NG for review. Then revert back to working FW.
GearNet7 wrote:
Anyone who owns CAX80, do not use this firmware.
Unfortunately for me, the firmware was automatically updated for me last night and it completely brought my unit to its knees, so much so that I reset all my settings!!! For examples, it removed all my port forwarding settings, it changed my LAN settings (instead of 100.0.10.1 to the default 192.168.1.1, etc.
What's worse is that even after I reconfigured everything, I could never get port forwarding to work again. I tried port 80, 21, 443, 3389, you name it. None of those worked.
At the end, I had to manually install the previously known good version and only then I was able to get port forwarding to work again.
In summary, this version of the firmware is NOT READY for prime time yet.
I engaged with NG support, and they provided me with a guide for all the things that they need. I captured the logs, screenshots, my modem settings, etc. for both firmware versions for their review.
Long story short, I have to install the older version of the fw each morning as the unit would automatically update itself.