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Forum Discussion
Nighthawk 7000 router/cable modem combo unit - TV will not connect
I have Samsung and Sony web enabled TVs. Neither one will connect to the router using WPS or mt network password. I've rebooted, restarted etc. My home network shows but the TVs won't connect. Hours ...
The full unit name is C7000 – Nighthawk AC1900 WiFi Cable Modem Router. I have no ISP equipment from Spectrum/Time Warner given I have my own combined unit. I gave my network (for 2.4 and 5 GHz channles) unique names different from the old network. Tried with and without security on both channels. The TVs see the networks but wont connect with WPS nor the normal password connect approach. I've also rebooted both with the control admin page and turned off the power for a hard reboot.
All my other devices connect fine: PC, laptops, ipad, iphones, HP printer, and Wink Hub. Only the Wink HUB is connected by cable to the router.
I fairy technical and understand networking. This is puzzling and I'm at the point of returning the unit, although it's a hassle for sure.
Tried totally manual set up? If you use WPS method, right after you initiate WPS from TV end, you have enalbe WPS button in the router.
Your TV sees your SSID >> tried to connect >> passphrase is asked >> you enter right passphrase >> TV should connect. If not connecting,
what is the error message? Is the TV set dual band capable or only uses 2.4GHz band? Trie either band?