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Forum Discussion
Foo_King_Dead
Aug 12, 2020Tutor
Nighthawk AX8, Model CAX80
Just purchased the new Nighthawk AX8 - CAX80 modem/router. After getting it set up on my Spectrum internet service I can't VPN into my work.. I've checked all parameters and have spent hours on the p...
cashtag
Jan 07, 2021Guide
ISP won't be able to help you - they'll blame NETGEAR. I've also talked to helpdesk at work who maintains the server. They said there's nothing they're doing that's blocking the connection - and also blamed NETGEAR. But NETGEAR just doesn't have anybody that knows what's going on. I told them about this thread but they don't seem to care.
btw, pcap is a tool to monitor network traffic. Not sure how that's going to help in this situation. The server is simply rejecting requests from this router. But only this router. Is there somebody out there who can educate us on under what condition server rejects a request from a particular router? Is it a whitelist problem? Meaning, address of the router isn't registered with the server firewall? I'm not an expert - but maybe there's somebody out there who is.
Kimikazi
May 04, 2021Tutor
I have the same issue. Every other device in the house is working incredibly with the Netgear CAX80. I tried to log in to work, before work, and nothing. Doesn't recognize the wi-fi or ethernet. I've connected a hotspot to get through tomorrow. I hope to get this resolved, as I love the CAX80.
- FURRYe38May 04, 2021Guru - Experienced User
IF your VPN is working and your wife's isn't, I would check into the Mfr of this one VPN for help and information. Would be something they would have more information about since it's there product and your VPN is working.
Kimikazi wrote:I have the same issue. Every other device in the house is working incredibly with the Netgear CAX80. I tried to log in to work, before work, and nothing. Doesn't recognize the wi-fi or ethernet. I've connected a hotspot to get through tomorrow. I hope to get this resolved, as I love the CAX80.
- ayomight08Aug 18, 2021Aspirant
Hi all,
did netgear support provide a fix for cax80 modem not workiing with cisco anyconnect vpn
- Foo_King_DeadAug 18, 2021TutorNo. Net gear has the worst customer service in the world. Once you buy their product you’re **bleep**ed on service or help. You’re on your own.. their motto