NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Brettmcm
Oct 06, 2021Apprentice
Re: Nothing but trouble, frequent disconnects, low speeds, I think I solved most of it, learn how!
I was directed to post this here ... 2 weeks into daily tweaking got me to the point where I was sure it was noise in the line for my Cable Router/Modem so I added 75 ohm coaxial terminator cap...
- Oct 25, 2021
Brettmcm wrote:
Yea the extender is the EAX20 the distance between them is 10-15 feet. <So this is tooooo Close. 30 feet is a good starting point between main host signals and extenders.
I am beyond frustrated. The signal only covers most of the front room, maybe just outside the house on a good day. But can’t reach the second floor office which is on the opposite hallway but same side of the house.
What channels are your neighbors using?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Yet I get all of my neighbors signals, some of them 4-5 houses down the block, everyone’s got basically the same house built at the same time. Yet I’m lucky if Mine goes more than 20-25 feet and I’ve already invested in a $300 router, $130 extender, $50 Moca amp, $10 75 omh caps, $50 subscription to Netgear Armor and 1.2gb internet speed and it totally blows.
Think you need to ensure your system is correctly setup, placed and checked out first before claiming this doesn't work.
I really really tried to make all of this Netgear equipment and services work but it’s just failure after failure, every day a new problem. Time to just face reality. I fell for Netgear’s marketing hype, forked over my money, and all I have to show for it is Netgear saying give us another $79 for additional support and other than cashing the check what are they going to do? Nothing, nothing will continue to work and it’ll just make the whole situation worse than it . If Netgear had a buy back plan … I’d get rid of all of it right now. Go buy something proven to work.
Brettmcm
Oct 16, 2021Apprentice
Not really, I even added a new commscope Moca amplifer for up and down, came with a power inverter to avoid using the Voip ports, slightly better signal maybe? I'm convinced it's Comcast. As I can't get the ODXFMA channels to work, the MESH Ext and the router and flipping me back and forth between 2.4 and 5ghz, every time it changes to 5ghz there is a really long pause like it's disconnected but its really just switching frequencies. If I could solve that problem I wouldn't even care
FURRYe38
Oct 16, 2021Guru - Experienced User
I would keep on the ISP about the modem side.
Is the extender the EAX20?
Whats the distance between the CAX and EAX extender?
- BrettmcmOct 24, 2021ApprenticeYea the extender is the EAX20 the distance between them is 10-15 feet.
I am beyond frustrated. The signal only covers most of the front room, maybe just outside the house on a good day. But can’t reach the second floor office which is on the opposite hallway but same side of the house.
Yet I get all of my neighbors signals, some of them 4-5 houses down the block, everyone’s got basically the same house built at the same time. Yet I’m lucky if Mine goes more than 20-25 feet and I’ve already invested in a $300 router, $130 extender, $50 Moca amp, $10 75 omh caps, $50 subscription to Netgear Armor and 1.2gb internet speed and it totally blows.
I really really tried to make all of this Netgear equipment and services work but it’s just failure after failure, every day a new problem. Time to just face reality. I fell for Netgear’s marketing hype, forked over my money, and all I have to show for it is Netgear saying give us another $79 for additional support and other than cashing the check what are they going to do? Nothing, nothing will continue to work and it’ll just make the whole situation worse than it . If Netgear had a buy back plan … I’d get rid of all of it right now. Go buy something proven to work.- FURRYe38Oct 25, 2021Guru - Experienced User
Brettmcm wrote:
Yea the extender is the EAX20 the distance between them is 10-15 feet. <So this is tooooo Close. 30 feet is a good starting point between main host signals and extenders.
I am beyond frustrated. The signal only covers most of the front room, maybe just outside the house on a good day. But can’t reach the second floor office which is on the opposite hallway but same side of the house.
What channels are your neighbors using?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Yet I get all of my neighbors signals, some of them 4-5 houses down the block, everyone’s got basically the same house built at the same time. Yet I’m lucky if Mine goes more than 20-25 feet and I’ve already invested in a $300 router, $130 extender, $50 Moca amp, $10 75 omh caps, $50 subscription to Netgear Armor and 1.2gb internet speed and it totally blows.
Think you need to ensure your system is correctly setup, placed and checked out first before claiming this doesn't work.
I really really tried to make all of this Netgear equipment and services work but it’s just failure after failure, every day a new problem. Time to just face reality. I fell for Netgear’s marketing hype, forked over my money, and all I have to show for it is Netgear saying give us another $79 for additional support and other than cashing the check what are they going to do? Nothing, nothing will continue to work and it’ll just make the whole situation worse than it . If Netgear had a buy back plan … I’d get rid of all of it right now. Go buy something proven to work.- BrettmcmOct 25, 2021Apprentice
I will thank you. I had read on the kb:netgear website to "In the Wireless Network (5GHz 802.11a/n/ac/ax) section, select a channel between 100 and 140" Of course this isn't even an option as it goes from 151? or something and the next option is 40 so I didn't even try it, but I will on your recommendation.
I did turn down the transmit power on the 5ghz side to 30% and since then the wifi network seems to be more reliable. I plan on going on up on the power till I reach a maximum% that still provides a stable network. Although I really wanted to see if lowering the transmit power would improve my "return" signal noise level that is already in spec around 46-47 upstream, between 0 to -1.8 downstream with a SNR in the low 40's, but it didn't change it at all.
if I move the extender any further it stops getting a signal all together. I tried removing the 20/40 live in harmony option, that didn't help. Now that it seems to be doing better in the 30% transmit power level, I'll try moving the extender farther away see what happens (as counter intuitive as it is).
My next attemtp is to get 2 unmanged switches that support the 802.36ad LACP so I can link aggergate them and maybe with the 2.5 link I can fool Xfinity into thinking my CAX30 is capable of the 1.2 tier speed my plan is so they don't provision me.(does the 802.3az standard support it?) Do you think that might work? Worst case I get faster speeds?