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Forum Discussion
nighthawk1234
Jul 21, 2024Tutor
Re: Roborock Q Revo won't connect to Orbi wifi
Hello! I am having a similar problem. I just "upgraded" from a Nighthawk C7000v2, to the Orbi CBR750. The Nighthawk has two separate wifi bands for the 2.4 and 5 Ghz wifi. The Orbi seems to have...
- Jul 25, 2024
Since the CBR is a MESH system, both 2.4 and 5Ghz have Smart Connect enabled into one SSID name. The CBR doesn't support disabling of Smart Connect or separating of the SSID names.
Try this. Turn OFF all RBS. Then turn the power output of the 5Ghz radio to 25% on the CBR. Be sure that 20/40 MHz Coexistence enabled. Under Advanced Tab/Advanced Settings/Wireless Settings. Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was.
Or keep an old router on hand that can actually turn off the 5G WiFi band. Plug in this old router and give it exactly the same WiFi credentials as the Orbi WiFi. Connect the smartphone to it and do the setup. Once the setup is completed, just power OFF the old router. Your devices will auto connect to the Orbi system.
nighthawk1234 wrote:
Hello! I am having a similar problem. I just "upgraded" from a Nighthawk C7000v2, to the Orbi CBR750. The Nighthawk has two separate wifi bands for the 2.4 and 5 Ghz wifi. The Orbi seems to have a single stream and the roborock vacuum is not able to connect. It seems that because i cannot have my phone connected directly to a 2.4 connection the vacuum cannot find that 2.4 connection either. That is just my theory. If you have any suggestions please let me know.
nighthawk1234
Jul 21, 2024Tutor
Hello there, I have tried disabling the 5Ghz wifi and when I reconnect my phone it still shows to be connected to the 5Ghz in the admin site. How can that be? I am trying to connect a robot vacuum but since it won't connect via the 5Ghz I need my phone connected to the 2.4Ghz. Any suggestions to get this to actually temporarily disable the 5Ghz signal? Thanks
Kitsap
Jul 25, 2024Master
nighthawk1234 wrote:Hello there, I have tried disabling the 5Ghz wifi and when I reconnect my phone it still shows to be connected to the 5Ghz in the admin site. How can that be? I am trying to connect a robot vacuum but since it won't connect via the 5Ghz I need my phone connected to the 2.4Ghz. Any suggestions to get this to actually temporarily disable the 5Ghz signal? Thanks
Go in to the phone settings, manage the Wi-Fi networks, disable the auto-reconnect for the 5 GHz SSID and forget/delete the 5 GHz SSID. Also turn off the phone's cell data access. Isolate the phone so the only connection available is the 2.4 GHz Wi-Fi.