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Forum Discussion
AP747
Jan 17, 2025Aspirant
Re: Signal Level Check for Xfinity Connected CM1200
Hi can someone advise on whether the downstream signals look acceptable? Ive had occasional drops (few times per month) tied to SYNC Timing Synchronization Failure errors. I read that +/- 7 is the ra...
FURRYe38
Jan 17, 2025Guru - Experienced User
Power levels are too high:
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router
You have too many Correctables that should be zeros like the Uncorrectables.
Please post a copy and paste of the modems event log page.
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
AP747
Jan 17, 2025Aspirant
Thanks, Please see Attached is a snapshot of the log file