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Forum Discussion
Wariat
Aug 15, 2019Aspirant
WiFi is very slow on 2.4Ghz
Speed test on my Wifi show between 2 and 8 Mbps on our phones/tablets, on my laptop I can't even get it to conduct a test, the interent is barely usable. Power cycling has not helped. My Xfinity acco...
FURRYe38
Aug 15, 2019Guru - Experienced User
Try the modem on channel 11 and the AP on channel 1 as a test.
You can disable the wifi on the modem and put on a different AP as the main wifi source.
Wariat
Aug 17, 2019Aspirant
Sorry for the delay. So I did not see 20/40Mhz coexistence in the section mentioned (or anywhere else). I did try changing the channels as recommended as a test, but it unfortunately did not make a difference. My only other guess is something on Xfinity's end. I had gone online requesting customer support to call me, they said there was a zero minute wait time, hoped to get a call within a couple minutes, but instead they never called at all :smileymad: I might try again my next day off, but for now planning on setting up an access point to replace it. Thanks again for your input!