NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Viffergb's avatar
Viffergb
Luminary
Aug 21, 2019

ReadyCLOUD Desktop Client

Switched on my Windows 10 laptop this morning and was confronted with the following when my 'Desktop Client' attempted to sign me in:-

 

"Sign In Error

 

Sorry, we didn't recognize either your email or password. Please try to sign in again or create a new account"

 

I am also unable to login to my account 'ReadyCloud Portal' on Google Chrome.

 

It was working fine (as far as I know) yesterday.

 

Any ideas, please?

 

Thanks in advance

2 Replies

Replies have been turned off for this discussion
  • PLEASE IGNORE my original message here. 

     

    Posted in wrong area, now posted in the correct one.

    Sorry.

    B.T.W. Problem still exists.