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Forum Discussion

stathisdim's avatar
stathisdim
Aspirant
Jun 16, 2019

ReadyCloud online (VPN Discinnect) issue in windows 7

Hello to all community..

 

We have a ReadyNas rn214 device..We have install the ReadyCloud app on different PCs some of them running Windows 7 and others running windows 10..

 

On windows 10 PCs the ReadyCloud app makes a VPN connection and loads the shares without any problem. But on all  PCs running windows 7 the app cannot make the VPN connection and displays Online (VPN Disconnected) !!

 

The firmware is updated to 6.10.1 version !

I have tryed turning off and then again on the ReadyCloud service from admin page and to restart the device  but i am still facing the issue..

 

Why i am facing the issue only on windows 7 PCs ??

 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Please post here in the ReadyNAS forum for your product:

    https://community.netgear.com/t5/New-ReadyNAS-Users-General/bd-p/readynas-general


    stathisdim wrote:

    Hello to all community..

     

    We have a ReadyNas rn214 device..We have install the ReadyCloud app on different PCs some of them running Windows 7 and others running windows 10..

     

    On windows 10 PCs the ReadyCloud app makes a VPN connection and loads the shares without any problem. But on all  PCs running windows 7 the app cannot make the VPN connection and displays Online (VPN Disconnected) !!

     

    The firmware is updated to 6.10.1 version !

    I have tryed turning off and then again on the ReadyCloud service from admin page and to restart the device  but i am still facing the issue..

     

    Why i am facing the issue only on windows 7 PCs ??