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Forum Discussion
Recent lag timeouts, packet loss C7800, ISP XFinity
Hi, I'm not sure what to do. I'm suddenly experiencing packet loss in last week or so, and it's happening quite often. I changed nothing with wires. Thought I'd ask you fine Netgear gurus here fir...
ok, I couldnt resist -- I wrote down what few settings I changed and did Factory Reset through the router local webpage.
I waited for it to automatically upgrade the firmware from the ISP, everything looked similar, same version, etc.
Unfortunately, the packet loss continues (image attached). At this point is it some higher XFinity technician issue? What do I ask them to do or look for?
I'd check with xfinity. Your line power/errors looks pretty spot on. but your log is showing connection issues.