NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Recycle wireless router (C3000 N300)
I just purchased a Netgear C3000 (N300) modem/router. It's been in service for two days. I found this afternoon that more than one of the wireless connections wasn't working, and recycled the wifi ...
Took two tries, but on the second try, this morning, I chatted with another rep and she (I assume it's a her with a name like Jupette) handled the entire process. My modem is now up to the latest firmware. Problem solved.
Took two tries, but on the second try, this morning, I chatted with another rep and she (I assume it's a her with a name like Jupette) handled the entire process. My modem is now up to the latest firmware. Problem solved.
Congratulations.
Not a good advertisement for the knowledge of Comcast's support team.