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gogoberbs's avatar
gogoberbs
Follower
Aug 22, 2019

Remote access and parental control

Hello. Non-techy mom here.  I have a Nighthawk AC 1900 c7000 cable modem router.  I want to be able to shut down my son's wifi access on his tablet when he comes home after school.  I have downloaded and registered on the Genie App.  When I go the enable the Remote Access slide button, it tells me that "this router does not support remote access".  I have read the user manual from the Netgear website and it does not indicate that this is a true thing, but it tells me how to do it.  Any suggestions?

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    See if there is Remote Management feature found under Under Advanced Tab/Advanced Settings/Administration or Under Advanced Tab/Administration any place.