NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AKolyshkin
Jul 05, 2021Aspirant
Remove redirection to accounts.netgear.com
Recently my router got firmaware update and now when I try to login it first tries to connect to accounts.netgear.com and then redirects from there back to my local router address. Not talking about ...
AKolyshkin
Jul 06, 2021Aspirant
>> Have you tried a factory reset on your C6220?
Yes, I tried. It changes nothing
>> For a C6220, as listed in your "footer", that firmware update will have come from your ISP. Neither you nor Netgear has any control over firmware updates.
I didn't know that. Thank you for this information. I just noticed, that a few months ago the modem interface changed, it forced me to change login credentials and now it always tries to call an URL like that:
https://accounts.netgear.com/serial?redirectUrl=http://192.168.0.1/sso.cgi&serial_num=xxxxxxxxxxx
My current firmware version is V1.02.11. I wonder why my ISP would force my router to connect to Netgear, every time I login.
Anyway I'm planning to try another ISP soon, so we'll see if anything changes
michaelkenward
Jul 06, 2021Guru - Experienced User
AKolyshkin wrote:
>> For a C6220, as listed in your "footer", that firmware update will have come from your ISP. Neither you nor Netgear has any control over firmware updates.
I didn't know that.
Gory details here:
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.